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Help & FAQS

Ordering & Payment

Orders

You can order online once you have registered with us.

Or you can also place and order by sending us an email.

How to check the order status

After you have placed your order on Yippee online, we will send you an email confirmation. Pleases check your spam folders on your email as sometimes our order confirmations end up here.

You can also check the status of your order by logging into My Account.

If anything happened to your order we will let you know.

How to cancel or change the order after submitted it

We can cancel or change your order up to the time that the order has been sent and you have received the order shipped email.

Please contact us by email

Secure Shopping

Buying online from Topper Pet is safe and secure. We use the latest technology to ensure your personal details and payment information is used only for the purpose for which it was intended.

Paying by Credit Card

We accept Visa, Mastercard, American Express, and use a payment gateway provided by Paypal.

Direct Credit

You are also welcome to use online banking transaction.

Our Account Number: 03 0830 0618782 000. We are with WESTPAC Bank.

Please make sure the deposit includes your INVOICE NUMBER.